Share Knowledge

We’re excited to share these insights, news, experiences, and research with you that speak to the value and many benefits of peer communities.

Let’s not call them lurkers!

This term describes members who don’t post content. However, it fails to recognize our differences as individuals and the value these members get from belonging to the community.

Joanne Riley2026-03-20T19:23:29+00:00February 24th, 2026|

Why Content Moderation Matters

Effective content moderation is critical to the success of peer support sites. Done right, it ensures that your site feels welcoming and enhances your brand.

Jan Oldenburg2026-03-20T19:23:50+00:00January 13th, 2026|

Tell me, what’s your type?

“Community” is a powerful and emotive word but why and how they're created can make them very different.

Joanne Riley2026-03-20T19:24:06+00:00December 18th, 2025|

Free is not always better

There are often hidden costs to free services, including online communities. Be aware of what could be happening and how to protect yourself.

Jan Oldenburg2026-03-20T19:24:21+00:00November 26th, 2025|

Building purpose-driven communities that create impact and lasting value.